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Indian para swimmer Mohammed Shams Aalam Shaikh alleged that he needed to anticipate almost 90 minutes to get his wheelchair at IGI airport in New Delhi on Monday, after touchdown put up a 12-hour-long journey from Melbourne.
Aalam mentioned he had knowledgeable Air India’s cabin crew that he needed his personal wheelchair after touchdown however was offered one which was “uncomfortable” and sized XL. Nevertheless, an Air India spokesperson mentioned Aalam was supplied with an aisle wheelchair “as per process from the plane as quickly because the flight landed”.
“His private wheelchair arrived on the belt shortly after due safety clearance. He was escorted by airport dealing with personnel all through. The inconvenience brought on by the delay, which was past our management, within the arrival of his wheelchair is regretted,” mentioned the spokesperson.
“The wheelchairs at airports are large. No one can drive them on their very own, they must be pushed. How can I ask somebody to return to the washroom? If different nations can present their very own wheelchairs, why are we not getting them in India? It isn’t the primary time I’ve confronted this, it has occurred prior to now on home flights,” mentioned Aalam, who tweeted concerning the situation.
“I obtained my wheelchair after ready for one-and-a-half hours. By means of my tweets, I needed to boost consciousness that if somebody is asking to make use of his or her personal wheelchair, please permit them. Everyone can’t slot in the identical measurement and they don’t seem to be snug in a wheelchair the place they want somebody’s assist to push them from behind” he added.
[with inputs from agencies]
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